Cruise Line - Fluint® Integration

Business Challenges

• Sales and marketing wanted to target specific regions and needed multi-lingual content to support campaigns.
• In-house translation resources were not available to translate the content into the three additional languages required in a timely manner.
• Content authors wanted to be empowered to manage content translation without relying on IT.

Outcomes

• Delivered a workflow process that allows content to be seamlessly sent and received without user intervention.
• Integrated the Fluint® TeamSite connector with Lionbridge Freeway (translation service provider) to automate the translation process.
• Framework provided for initial rollout designed to be scalable across additional sites in the future.

Our Role

• Worked with the business and technical teams to define a best practice content translation workflow process.
• Installed, configured and tested the Fluint® connector in both the development and production TeamSite environments.
• Created the TeamSite workflow models and supporting components necessary to handle content translation.
• Performed a knowledge transfer session with Client’s technical architecture and operations staff.

Key Technologies

• Interwoven TeamSite
• Fluint® Translation Connector
• Interwoven Java Content Services SDK